About us
Below are some questions and answers to technical issues
regarding the bmibaby.com website.
How do I get to the bmibaby
website?
You need to use a web browser and have an active connection to the Internet. Once you have opened your browser type www.bmibaby.com into the address field at the top of the browser and press the enter key. If the bmibaby website doesn’t appear in your window it is likely that your Internet connection is not active.
How do I access different pages and sections of the bmibaby.com website?
The bmibaby.com website has a standard and simple design to help navigation. The main menu is on the top of every page, and you can click on any of the links to access different sections of the website. To start a search, select your preferred airports and dates and click on the 'search' button.
Which Internet browser version should I use to view the website?
For optimum viewing of our site we recommend you use either Internet Explorer v 6.0+ or Firefox 2+
How do I check my browser version?
If you are using Internet Explorer, click on 'Help' from the menu bar and then select 'About Internet Explorer'. If you are using Firefox, click on 'Help' from the menu bar and then select 'About Mozilla Firefox'. You will then see a pop up box that will tell you the version of the browser you are using.
How do I upgrade my browser?
You can upgrade your browser through the Internet Explorer website (www.microsoft.com/windows/internet-explorer) or Firefox website (www.mozilla.com/firefox).
The drop down menu doesn't work - is there anything I can do?
Our menus use Java and JavaScript in order to work correctly. It is possible that you may have these turned off in your Internet browser. Check in your browser settings that Java and Javascript are enabled. Now press the 'refresh' button at the top of the page. If you are still experiencing problems, click on the 'bmibaby bookings' link from the top navigation menu, which will take you directly to the first stage of the booking process.
Is the website secure?
Yes! We offer 128-bit encryption during our booking process. Encryption is a way of scrambling sensitive data or information so that it can be securely transmitted across the Internet. 128-bit SSL is one of the most secure levels of encryption available. You will know when you have entered the secure area of our site when you see a padlock icon in the bottom right hand corner of your browser window.