FAQs

I want to transfer onto another flight. Will I be charged and what do I need to do?

bmibaby passengers now have the ability to make changes to bookings online. Simply click the "your bookings" link on the top navigation and follow the step by step process. The cost to change a booking is £30 (€37.50) per person per flight, plus any difference in the total cost of the flight applicable at the time the change is made. If the available fare is lower on the new flight, no refund will be made.
Alternatively, changes can be made to flights by contacting the call centre on 0905 8282828 (Calls cost 65p per minute from a BT Landline. Calls from mobiles and other networks will be considerably more), the cost to change a booking via the call centre is £50 per passenger, per flight plus any difference in the total cost of the flight applicable at the time the change is made. If the available fare is lower on the new flight, no refund will be made. There is an additional £7.50 (€9.50) per flight charge for this service via the call centre. Please make sure you have your six digit booking reference and original method of payment to hand for confirmation. Name changes to flights can be made for a charge of £40 (€50) per person per flight plus any difference in the total cost of the flight applicable at the time the change is made. If the available fare is lower on the new flight, no refund will be made.
Name changes must be made via the call centre (0905 8282828 Calls cost 65p per minute from a BT landline.  Calls from mobiles and other networks will be considerably).