FAQs

Name changes

Can I change the name of a passenger?

Name changes to flights can be made via the call centre only and are subject to an administration fee of £40 (€50) per person per flight plus an applicable fare difference. If the available fare is lower on the new flight, no refund will be made. Changes need to be made via the call centre a minimum two (2) hours prior to departure and during bmibaby reservations opening hours (seven days a week, 8am to 9pm). Please note name changes cannot be made after an outbound flight has departed, for the return leg of your journey.