FAQs

APIS information

Important information for ALL passengers travelling to and from the UK on an international flight

Due to security measures from the UK Government, all airlines are required to provide advance passenger information (API or APIS) for all passengers travelling to and from the UK on an international flight. API requires Passport/valid photo ID information to be captured prior to travel. Failure to give APIS information will result in passengers not being permitted to travel.

To ensure the security measures are addressed in the most efficient and precise manner, each passenger must provide this information online prior to checking in online, arriving at the airport and at least 3 hours before the standard time of departure. It is the responsibility of the passenger to ensure that the information provided is correct. A step by step guide to the process can be viewed here. Please complete all steps to ensure your information is submitted correctly.

Alternatively, this information can be added by contacting our call centre on 09058 28 28 28 (Calls cost 65p per minute from a BT Landline. Calls from mobiles and other networks will be considerably more), the cost add this to your reservation over the telephone is £5.00 per person per flight.

Please note if this information has not been provided in full prior to arriving at the airport, there will be a charge of £5 per passenger per sector for bmibaby to administer this at the airport. You will have to go to a check in desk to provide this information. APIS data cannot be taken at the departure gate. This charge is non-refundable. (This charge is not applicable for passengers traveling to and from the Republic of Ireland).

The request for the advance passenger information is a direct requirement from the UK Government and we apologise for any inconvenience this may cause.

APIS information is not required for travel to the Republic of Ireland.  However, passengers traveling to the Republic of Ireland who wish to use our online check in service are required to provide their passport/photo ID details prior to checking in.  Please click here to add your passport/photo ID details.

Please note any payment made at the airport may incur a handling fee