Terms and conditions

 

In order to remain committed to offering low fares, we apply additional fees and charges to the extras associated with booking a 'Standard' low cost flight. We will only charge you for the extras you use, and our booking process allows you to select what you want. If you don't select the extra you don't pay for it!

 

The tables below show our fees and the additional charges which would apply to our extras should you wish to use them.

 

Our top tip - it will cost you less to add an extra service as part of your online booking rather than phoning our call centre or by turning up at the airport on your day of departure.

 

Card Payment Fees and Charges
Debit Card
  bmibaby.com call centre at airport
  GBP EUR GBP EUR GBP EUR
per person per sector3.5043.5043.504
minimum fee454545
Credit Card
  bmibaby.com call centre at airport
  GBP EUR GBP EUR GBP EUR
per person per sector56.5056.5056.50
minimum fee6.5076.5076.507
  

To help cover the administration and financial costs incurred when processing bookings made using credit and debit cards, a fee applies to each person per sector. The costs associated with credit card payments are notably higher, and therefore an additional credit card supplement is applied to those bookings. These fees do not apply to infants (1-23 months) that do not occupy a seat.

A minimum booking fee of £4.00 for debit card bookings and £6.50 for credit card bookings applies.

No fee applies to customers paying with Visa Electron.

 

FlyPlus and FlyExtra passengers will not be charged for credit or debit card fees or processing fees.

 

 

 

 

Baggage Fees and Charges
22kg Standard baggage allowance
  bmibaby.com call centre at airport
  GBP EUR GBP EUR GBP EUR
tier 1 destinations13.991720202020
tier 2 destinations14.991820202020
tier 3 destinations15.991920202020
Excess baggage fees
  bmibaby.com call centre at airport
  GBP EUR GBP EUR GBP EUR
each additional kilo of weight9119111215
Baggage fees at departure gate
  bmibaby.com call centre at airport
  GBP EUR GBP EUR GBP EUR
all bags not correctly checked inn/an/a30303030
exceed dimensions 55x40x20cmn/an/a30303030

 

Our baggage policy has recently changed. Please make sure you read this carefully. Baggage charges vary by destination:

 

Tier 1 destinations

Belfast City, Birmingham, Edinburgh, East Midlands, Glasgow, Jersey, Newquay, London Stansted

 

Tier 2 destinations

Amsterdam, Paris, Cologne, Ireland West Knock

 

Tier 3 destinations

Alghero, Alicante, Almeria, Barcelona, Catania, Chambery, Corfu, Dubrovnik, Faro, Geneva, Gibraltar, Ibiza, Lisbon, Mahon, Malaga, Malta, Murcia, Munich, Naples, Nice, Palma, Prague, Rome, Toulouse, Venice, Verona

 

FlyPlus customers allowance is 22kg per person, per flight. This is included in the fare at time of booking. bmibaby charges for all baggage that is checked into the hold of the aircraft that isn't booked through the FlyPlus product. Bookings made since the 5th January 2011 who have purchased baggage receive a standard checked baggage weight allowance of 22kg per person across a maximum of 5 bags. Extra weight can be purchased online or through the call centre. The table above outlines the charges. For customers who booked prior to 5th January and purchased baggage the standard baggage allowance is 18kg per person. Passengers should refer to their booking confirmation if unsure of the weight they have purchased. 


Passengers travelling together on the same booking reservation, who have individually purchased baggage, can pool their baggage weight allowance. This baggage allowance only applies to passengers who have paid for checked baggage. Once the purchased baggage weight limit is reached, standard overweight charges will apply.

 

Infants under the age of 2 years (on the date of departure of each flight) are entitled to a 5kg baggage allowance. This will be added to the adult responsible for the infant. The relevant infant fees apply. For children over 2 years, the price of flights and the baggage weight allowance is the same as for adults.

 

Passengers are allowed to take one piece of hand baggage on board as long as it doesn't exceed the dimensions of 55x40x20cm and has a maximum weight of 10kg.  You will be asked at the airport to place your hand baggage into one of the gauges at the airport so its important that these dimensions are adhered too and relate to the size of the bag once packed, including the wheels/handles. If your hand baggage does not comfortably fit into the baggage gauge at the airport you will be asked to check the bag into the hold and there will be an additional fee to pay to do so.

 

Infant Fees and Charges
Infants
  bmibaby.com call centre at airport
  GBP EUR GBP EUR GBP EUR
per infant, per one way flight253025302530
Infant items
  bmibaby.com call centre at airport
  GBP EUR GBP EUR GBP EUR
per item, per sector1012.5020252025

 

bmibaby accepts infants aged between 7 days and 2 years of age. Infants may fly for an administration fee of £25 per one way flight. The responsible adult will receive an additional 5kg of free baggage allowance. Only one infant per adult is permitted. Children over 2 years of age pay the same fare as adults and, if not already reserved, are allocated a dedicated seat at check-in.

 

Please note a pram/buggy will be carried free of charge providing an infant/child under 5 years of age is travelling. Should an infant not be travelling, the carriage of infant travel cots and car seats will be permitted at the standard charges listed above providing that the weight and dimensions does not exceed that of standard hold luggage.

 

Seating Fees and Charges
Pre booked seats
  bmibaby.com call centre at airport
  GBP EUR GBP EUR GBP EUR
per person per sector (variable depending on length of flight)5.50
6
9
6.50
7
11
11131113
Extra legroom seats
  bmibaby.com call centre at airport
  GBP EUR GBP EUR GBP EUR
per person per sector (variable depending on length of flight)8.50
9.50
11.50
11
12
14
15191519

 

Emergency exit seats offering extra leg room can be reserved online from £8.50 (€11) per flight per passenger. CAA regulations state that these seats may only be occupied by able bodied passengers aged 16+ and are sold subject to terms and conditions. Emergency exit seats can also be reserved via the reservations centre for £15.00 (€19) per flight per passenger. The airline will endeavour to assign passengers their requested seat, however, in some circumstances in may not be possible to guarantee seat assignments.

 

All FlyPlus and FlyExtra passengers are entitled to reserve a seat at the time of booking. Subject to availability.

 

Airport Check-in Fees and Charges
  bmibaby.com call centre at airport
  GBP EUR GBP EUR GBP EUR
per person, per sector81011131113

 

Please note there is no charge for on-line check-in.

Online check-in cannot be used by passengers travelling with baggage to be checked in and passengers travelling with infants.

 

Airport check-in is included for all FlyPlus and FlyExtra passengers. Passengers must print out and show bmibaby staff their booking confirmation on arrival at the airport to entitle them to airport check-in.

 

Change Fees and Charges
  bmibaby.com call centre at airport
  GBP EUR GBP EUR GBP EUR
flight changes - per person, per sector, plus the difference in fare354050635063
name changes - per person, per sector, plus the difference in faren/an/a40
100
50
125
40
100
50
125

 

The cost to change a booking is as per the fee stated above per person, per one way flight, plus any difference in the total cost of the flight applicable at the time the change is made. If the available fare is lower in the new flight, no refund will be made. Please note that the name change fee applies to changes made via the call centre or at the airport (£40) or a the departure gate (£100).

 

FlyExtra passengers are entitled to make unlimited flight changes at no extra charge. There could be an additional charge in the difference in the total cost of the flight at the time the change is made. If the available fare is lower on the new flight, no refund will be made. For FlyExtra passengers, there is no limit on the number of changes they can make. Subject to availability. Name changes for FlyExtra passengers are charged at £40 (€50) per passenger, per flight plus any difference in the total cost of the flight applicable at the time the change is made. If the available fare is lower on the new flight, no refund will be made.

 

 

Advanced Passenger Information (APIS)
  bmibaby.com call centre at airport
  GBP EUR GBP EUR GBP EUR
per person, per sectorn/an/a5656

 

Please note, if this information has not been provided in full prior to arriving at the airport, there will be a charge of £5 per passenger per sector for bmibaby to administer this at the airport. You will have to go to a check-in desk to provide this information. APIS data cannot be taken at the departure gate. This charge is non-refundable. To provide this information ahead of arriving at the airport, please go to the 'manage my bookings' section of the website.

 

APIS information is not required for travel within the UK, to Jersey, to the Republic of Ireland or Germany.

 

Fees and charges