Terms and conditions

Privacy policy

Privacy policy

All personal information held by bmibaby in the UK is governed by the UK Data Protection Act. Any changes to this privacy policy will be updated on this page.

What personal information is used by bmibaby and why?
On various pages of our website you have the option to provide us with personal information, all of which is kept securely. We require this information in order to complete your flight booking, and it is possible that such information may be processed outside of Europe.

Special offers

On various pages of our site you have the option of providing us with your email address. This facility is available in the 'your bookings' section of the site, directly from our home page and during the booking process. This information is securely stored on our network, and is used to e-mail special offers and promotions directly to you. We also allow you to enter specific personal information including your name, mailing address, and frequency of travel with bmibaby. This specific information is used to improve the level of service and functionality available online. This information may be shared with companies within the British Midland Group PLC.

You can change your personal details or withdraw from our mailing list online by clicking here from the drop down menu or in writing to: bmibaby customer relations, PO Box 737, Donington Hall, Castle Donington, Derby DE74 2SB.

Links to other websites
For your convenience and information the bmibaby website provides links to other websites. bmibaby would like to make you aware that these sites may have different security and privacy policies and that we have no control over and take no responsibility for any information contained in these sites.

Use of cookies

Certain bmibaby activities such as advertising and research make use of cookies. This means that bmibaby may compile statistics about users, information requests, traffic patterns and any other related site information. However, bmibaby will not provide any information of this nature to any third party that could identify you as an individual.

What are cookies?

A cookie is a small non-executable file that is stored on your hard drive for the purpose of identifying your computer. Cookies help us monitor what sections of the website you visit so that we can keep improving our service in accordance with user preferences. We may incorporate cookie-generated data together with form submitted data to communicate with you in the most appropriate way. Our cookies don't hold any personal or confidential information about you. You can refuse cookies by turning them off or on your browser however, if you do please be aware that it may reduce the quality of experience we are able to deliver to you.

Copyright material appears on the site which is our or our Licensor’s property. Do not copy anything on the site without our prior e-mailed or written consent from bmibaby. Except as expressly stated on this website we do not give permission for you to republish, alter, transmit or otherwise copy any material on the site, but you may download information on the site for your own personal use. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of the downloaded material will be permitted without our express permission and that of the copyright owner. All bmibaby branded logos on this site are registered trademarks. You may not use them without our permission.