Terms and conditions

Baggage

Check-in allowance

Check-in baggage allowance

'Checked Baggage' is any item accepted for carriage in the aircraft hold, including but not limited to suitcases, rucksacks and tents. Sporting equipment, specific items of leisure equipment, toolboxes and musical instruments are subject to separate charges and restrictions.

A Baggage Fee is charged for the carriage of Checked Baggage. Baby buggies (subject to an infant/child under 5 years of age travelling), wheelchairs, scooters and walking frames are carried free of charge. The baggage fee is variable dependent on the weight allowance purchased and the destination. This may be prepaid at the current discounted internet rate. Rates start at £13.99 for 22kg standard baggage allowance per one way flight when making your reservation online. Additional weight allowance can be purchased at the rate of £9 per kg, in increments of two kg. If you wish to add additional weight allowance when making your booking or at a later date you can do this via the ‘manage your bookings’ section of the website or via the call centre. Please refer to your booking confirmation or ‘Manage my booking’ online to confirm the baggage allowance weight you have purchased. Please note a £20.00/€20.00 charge per 22kg standard weight allowance will apply per one way flight for any bags added by the call centre or at the airport.

FlyPlus passenger baggage allowance is 22kg per person, per flight. This is included in the fare at time of booking.

Should passengers wish to increase their baggage weight allowance after their outbound flight has commenced, they must call 0905 8282828 (Calls cost 65p per minute from a BT Landline. Calls from mobiles and other networks will be considerably more), alternatively passengers can increase the weight allowance at the relevant departure airport for a fee of £12 per kg. Please note that in these circumstances the charge for 22kg standard baggage allowance will be £20.00/€20.00. Each additional kilo of weight purchased at the airport will be charged at £12.00/€15.00 per kg.

Pre-paid baggage fees are non-refundable. If you purchase a weight allowance of 24kg and then they only take 22kg you will not be refunded for the difference.

The standard Checked Baggage allowance is 22kgs per person. Passengers travelling together on the same booking reservation, who have individually purchased baggage, can pool their baggage weight allowance up to the equivalent of the weight allowance purchased.  Once this limit is reached then standard overweight charges will apply.  If you exceed the total checked baggage allowance you will be charged an additional £12.00/€15.00 per kilo on UK, Eire & International flights. Please note passengers travelling on the same booking reservation must all check-in at the same time in order to pool the baggage allowance.
This baggage allowance only applies to passengers who have paid for checked baggage.

Infant allowance; infants under the age of 2 years (on the date of departure) are entitled to a 5kg baggage allowance, this will be added to the adult responsible for the infant. For children over 2 years, the price of flights and the baggage allowance is the same as for adults. Please note a pram/buggy will be carried free of charge providing an infant/child under 5 years of age is travelling. Should an infant be travelling, the carriage of infant travel cots and car seats will be permitted at the standard charge of £10.00/€12.50 per item per one way flight when added during the booking process providing that the weight and dimensions does not exceed that of standard hold luggage.

One item of hand baggage per person, with maximum dimensions 55x40x20cm and a maximum weight of 10kg may be carried into the aircraft cabin (restrictions apply please see below for details)

These dimensions relate to a packed bag, including the wheels/handles.  If your baggage doesn’t fit comfortably into one of our gauges at the airport, you will have to check it into the hold and there will be an additional fee to pay to do this. FlyExtra passengers may take one additional laptop bag on to the aircraft that we consider of a reasonable size and weight.

FlyPlus customers allowance is 22kg per person, per flight. This is included in the fare at time of booking.

For health and safety reasons bmibaby can not accept any individual item exceeding 32kgs or with combined dimensions of more than 81cms (height), 119cms (width) and 119cms (depth). This weight limit does not apply to mobility equipment.

Please note any payment made at the airport may incur a handling fee

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On board allowance

On-board baggage allowance

Each passenger (except infants) is permitted one standard piece of hand luggage, with maximum dimensions 55x40x20cm and a maximum weight of 10kg. Government restrictions apply, please see below for details.

These dimensions relate to a packed bag, including the wheels/handles.  If your baggage doesn’t fit comfortably into one of our gauges at the airport, you will have to check it into the hold and there will be an additional fee to pay to do this.

Passengers arriving at the boarding gate with oversized hand baggage or extra items will be required to pay a manual handling fee of £30 / €30 per item to be carried in the aircraft hold or they will be offloaded and will not be offered a refund.

 

Please note any payment made at the airport may incur a handling fee


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EU Regulations

EU regulations (apply from Monday 6 November 2006)

You are only allowed to take small quantities of liquids in your cabin luggage or on your person. These liquids must be in individual containers with a maximum capacity of 100 millilitres each. You must pack these containers in one transparent, re-sealable plastic bag of not more than one litre capacity.

At the airport you must:

Present the plastic bag containing your liquid containers to the screeners at security checkpoints for examination.

  • Take off your jacket and/or coat. They will be screened separately whilst you walk through the metal detector.
  • Remove laptop computers and other large electrical devices from your cabin luggage. They will be screened separately whilst you walk through the metal detector.

Liquids include:

  • Water and other drinks, soups, syrups
  • Creams, lotions and oils
  • Perfumes
  • Sprays including shaving foam, other foams and deodorants
  • Gels, including hair and shower gels
  • Contents of pressurised containers
  • Pastes, including toothpaste
  • Liquid-solid mixtures any other item of similar consistency

What does not change?

You can still:

  • Pack liquids in bags that you check-in - the new rules only affect cabin luggage.
  • Carry in your cabin luggage medicines and dietary requirements, including baby foods, for use during the trip. In this case, there are no restrictions on the quantity of liquids that you can carry.
  • Buy liquids, such as drinks and perfumes, in an EU airport shop located beyond the point where you show your boarding pass. If they are sold in a special sealed bag, wait until you are screened before opening the bag. Here again there are no restrictions on the quantity of liquids that you can buy.
  • If your journey includes a transfer to another flight at an EU airport, you can still buy liquids either in an EU airport located beyond the point where you show your boarding pass or on board an aircraft operated by an EU airline. The liquids will be sold in a special sealed bag. Wait until you are screened at the [last] airport of transfer in the EU before opening the bag.
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Ink Cartridges

Ink Cartridges

 

The Department for Transport has directed that the following security measures are put in place to mitigate the threat.

 

- Consignments of cargo where it is known or believed to be material that have originated in Yemen or Somalia or to have passed through a point in Yemen or Somalia can no longer be carried by air to and from the UK – including domestic flights

 

- Any ink or toner cartridge weighting more than 500g can not be taken into security restricted areas in air carrier mail or cargo (some exemptions apply)

 

No ink or toner cartridge weighting more than 500g are to be allowed into security-restricted areas, cabin baggage and hold baggage from any UK airport effective as of 1st November 2010.

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Excess baggage

All baggage in excess of the checked baggage allowance will be charged at the bmibaby excess baggage rate applicable as at the date of your flight. Additional weight allowance can be purchased at the rate of £9 per kg, in increments of two kg. If you wish to add additional weight allowance at the time of booking or at a later date you can do this via the ‘manage your bookings’ section of the website or via the call centre. Please note a £20.00/€20.00 charge per 22kg standard weight allowance will apply per one way flight for any bags added by the call centre or at the airport.

FlyPlus customers allowance is 22kg per person, per flight. This is included in the fare at time of booking.

Should passengers wish to increase their baggage weight allowance after their outbound flight has commenced, they must call 0905 8282828 (Calls cost 65p per minute from a BT Landline. Calls from mobiles and other networks will be considerably more), alternatively passengers can increase the weight allowance at the relevant departure airport. Please note that in these circumstances the charge for 22kg standard baggage allowance will be £20.00/€20.00. Each additional kilo of weight purchased at the airport will be charged at the current rate of £12.00/€15.00 per kg on UK, Eire & International flights.

Please note any payment made at the airport may incur a handling fee


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Sporting Equipment

Leisure equipment which requires additional handling including (non exhaustive list) such as bicycles, fencing equipment, fishing equipment, golf clubs, hockey equipment, musical equipment, paintball equipment, scuba equipment, skis and snowboards (Passengers who have paid the relevant sporting goods fees in respect of Skis or Snow boards will be allowed to check in one set of ski/board boots without further baggage charge), and toolboxes will be charged at £17.99 (€22) per sector per item on the website and £23.00 (€28) per sector per item when booked through the bmibaby call centre or airport. Larger items including Canoes, Hang gliders, Surfboards and Wind Surfboards will be charged at £24.99 (€30) per sector per item on the website and £30.00 (€38) per sector per item when booked through the bmibaby call centre or airport. These items will be carried subject to space availability on the aircraft and sports equipment bags must only contain the items for practising the sport. Ski boots that are checked-in without skis are to be included in the baggage weight allowance purchased during the booking process and are subject to the standard weight allowance fees when booked online. bmibaby does not permit ski boots to be carried onboard or as hand baggage, however ski boots are accepted as checked in baggage.

Sporting equipment is non-refundable once purchased

PLEASE NOTE: bicycles will only be accepted if suitably packaged. The maximum weight of any of these items is 18kgs. All items will officially travel stand-by. bmibaby will not be responsible for repatriation if there is a delay. Any item not listed above is subject to the standard excess baggage rate.

Please note any payment made at the airport may incur a handling fee

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Forbidden baggage

Banned baggage

Under no circumstances will bmibaby carry firearms either on board or as checked baggage.

In addition to the list of dangerous items listed below that are prohibited for carriage in baggage, the following items are also prohibited from being carried onboard in cabin baggage: Toy or replica guns (plastic or metal), catapults, household cutlery, knives with blades of any length, paper knives, razor blades, tradesmens tools, darts, scissors, tweezers, hypodermic syringes (unless a genuine medical need can be proven), knitting needles, sporting bats, billiard, snooker or pool cues. bmibaby does not permit ski boots to be carried onboard or as hand baggage, however ski boots are accepted as checked in baggage – see sporting equipment for more information.

 

What can't I take in my cabin or checked baggage?

For safety reasons, dangerous goods as defined in the IATA Dangerous Goods Regulations, such as those listed below, must not be carried in your cabin or checked baggage.

    Explosives - ammunitions, fireworks, flares etc 

    Compressed gases (flammable, non-flammable, deeply refrigerated and poisonous) such as camping gas and aerosols

     Flammable liquids such as lighter fuels, paints and thinner

     Flammable solids such as matches and articles which are easily ignited such as firelighters

     Substances liable to spontaneous combustion

     Substances which on contact with water emit flammable gases

     Oxidising substances (such as bleaching powder and peroxides)

     Poisonous (toxic) and infectious substances such insecticides, weed killers and live virus materials

     Radioactive materials

     Corrosives such as mercury (which may be contained in thermometers) acids, alkalis and wet cell batteries

     Disabling devices such as mace, pepper spray, etc containing an irritant or incapacitating substance are prohibited on the person, in checked and carry-on baggage

     Briefcases and security type attaché cases with installed alarm devices; or incorporative lithium batteries and/or pyrotechnic material

     Electro shock weapons (e.g.Tasers) containing dangerous goods such as explosives, compressed gases, lithium batteries, etc. 

     Personal medical oxygen devices that utilise liquid oxygen

     Magnetised materials and miscellaneous dangerous goods as listed in the IATA Dangerous Goods Regulations

Please note: One small packet of safety matches or a cigarette lighter that does not contain unabsorbed liquid fuel, other than liquified gas, may be carried about your person. Strike anywhere matches and "Blue flame" or "Cigar" lighters are forbidden on all air transport.

Medicines and toiletries

You may take non-radioactive medicinal items or toiletries (including aerosols) like hairsprays, perfumes, colognes and medicines containing alcohol, in limited quantities in your checked and hand baggage:

     Single articles must not weigh more than 0.5kg or 0.5 litres (1.1lb or 1pt).

     Combined articles must not weight more than 2.0 kg or 2.0 litres (4.4lbs or 2.0qt)

     Release valves on aerosols must be protected by a cap or other suitable means to prevent inadvertent release of the contents

Please note that some of the quantities stated above are further restricted by current security restrictions, if these items are carried as hand baggage.

Miscellaneous articles

You must be aware that items such as the following need to be approved by us prior to carriage.

     Firearms and ammunition

    Carbon dioxide, solid (dry ice)

     Battery-powered wheelchairs (with non-spillable or lithium batteries) or other similar mobility aids for use by passengers whose mobility is restricted by either a disability, their health or age, or a temporary mobility problem.

     Heat producing articles

     Mercury barometer or thermometer

     Lithium-ion batteries with a Watt-hour rating exceeding 100Wh but not exceeding 160Wh for portable electronic devices

     Life jacket with non flammable gas cylinder(s) fitted

     Oxygen or air, gaseous, small cylinder(s) required for medical use not exceeding 5Kg gross weight

      Portable medical electronic devices (Automated External Defibrillators (AED), Nebulizer, Oxygen Concentrators (POC), Continuous Positive Airway Pressure machines (CPAP) containing lithium metal or lithium ion cells or batteries

      Avalanche rescue backpack

      Chemical agent monitoring equipment

      Insulated packages containing refrigerated liquid nitrogen

      Camping stoves and fuel containers that have contained a flammable liquid fuel.

Further information is available on request

 


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Delayed baggage

In the unlikely event that your baggage is lost, damaged or stolen whilst in the care of bmibaby or one of our ground handling agents, this should be immediately reported to the ground handling staff at the arrival airport.

bmibaby makes every effort to locate lost bags using a world-wide computer network designed exclusively for this purpose. Most delayed bags are located and returned within 48 hours. To track the progress on the location or delivery of baggage please call 0905 8282828 (Calls cost 65p per minute from a BT Landline. Calls from mobiles and other networks will be considerably more) and choose option four. The baggage helpline can only view files from East Midlands, Manchester, Edinburgh and Glasgow airports. All other bmibaby stations track baggage via the local handling agent who will have access to a local telephone number to call.


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Musical instruments

Passengers can purchase an additional seat for musical instruments such as cellos. These can be accepted provided that they can be securely fastened in the aircraft seat. Additional seats must be purchased via the bmibaby call centre (0905 8282828, Calls cost 65p per minute from a BT Landline. Calls from mobiles and other networks will be considerably more) to obtain the standard published fare available for the requested dates of travel (subject to availability). All musical items will be charged at £17.99 (€22) per sector per item on the website and £23.00 (€28) per sector per item when booked through the bmibaby call centre or airport.

One (1) small musical instrument, which must fit in the overhead locker, will be allowed as a second item of cabin baggage (no items other than the instrument and its accessories may be carried in the case) this is strictly subject to the Captain's discretion. For musical items that you wish to be transported in the aircraft hold, please see sporting equipment and outsized items.

Please note any payment made at the airport may incur a handling fee

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Personal Belongings

Passengers are strongly advised to carry personal belongings, valuables and medication on their person or in their hand baggage (subject to permitted baggage allowance).

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Import of animal products

If you are thinking of transporting products of an animal origin on your flight please click here
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