Terms and conditions

Check in

If you have selected to check in at the airport you will be charged £8 per passenger if you make an online reservation and £11 per passenger if you make a reservation through the call centre. If you have not paid the airport check in fee online or via the call centre and check in or bag drop at the airport you will be charged £11 per passenger at the time of check in.

If you are travelling with hand luggage only you can check in online and will not be charged a fee. If you decide to check in at the airport you will be charged £11 per passenger.

All passengers travelling with bags need to check in at the airport and will be subject to an airport service fee.

 

Airport check-in is included for all FlyPlus and FlyExtra passengers. Passengers must print out and show bmibaby staff their booking confirmation on arrival at the airport to entitle them to airport check-in.

 

Important information for ALL passengers travelling to and from the UK on an international flight

Due to security measures from the UK Government, all airlines are required to provide advance passenger information (API or APIS) for all passengers travelling to and from the UK on an international flight. API requires Passport/valid National ID information to be captured prior to travel. Failure to give APIS information will result in passengers not being permitted to travel.
To ensure the security measures are addressed in the most efficient and precise manner, each passenger must provide this information online prior to checking in online, arriving at the airport and at least 3 hours before the standard time of departure. It is the responsibility of the passenger to ensure that the information provided is correct. A step by step guide to the process can be viewed here. Please complete all steps to ensure your information is submitted correctly.

Alternatively, this information can be added by contacting our call centre on 09058 28 28 28 (Calls cost 65p per minute from a BT Landline. Calls from mobiles and other networks will be considerably more), the cost add this to your reservation over the telephone is £5.00 per person per flight.
Please note if this information has not been provided in full prior to arriving at the airport, there will be a charge of £5 per passenger per sector for bmibaby to administer this at the airport. You will have to go to a check in desk to provide this information. APIS data cannot be taken at the departure gate. This charge is non-refundable. (This charge is not applicable for passengers traveling to and from the Republic of Ireland).
The request for the advance passenger information is a direct requirement from the UK Government and we apologise for any inconvenience this may cause.

APIS information is not required for travel to the Republic of Ireland.  However, passengers traveling to the Republic of Ireland who wish to use our online check in service are required to provide their passport/photo ID details prior to checking in.  Please click here to add your passport/photo ID details.

Please note any payment made at the airport may incur a handling fee

 

Online check in

The following passengers do not qualify for online check in:

Passengers travelling with checked baggage

Passengers travelling with infants

 

Unfortunately if you have selected to check in online and then forget to do so or arrive at the airport to check in you will be charged an airport service fee of £11 per passenger.

If you check in online and do not present your online boarding card you will be charged a £11 airport service fee.

Passenger can not change any details about their flight once they have checked in online.

In the event that your flight has suffered a delay passengers are required to check in at the normal time, 2 hours before the scheduled departure time. Check in will close 40 minutes before the scheduled departure time. We will always endeavour to minimise any disruption and operate to our schedule.

Airport check-in is included in the FlyExtra and FlyPlus product for all passengers. Passengers must print out and show bmibaby staff their booking confirmation email as proof of purchase to entitle them to free airport check-in. Subject to availability.

Please note any payment made at the airport may incur a handling fee

Check in times

bmibaby check-in opens two hours prior to the scheduled departure time of your flight and we strongly recommend that you allow the full two hours to check-in.

Check-in on international flights to and from and over mainland europe will close promptly 40 minutes before the scheduled departure time. For flights within the UK, Republic of Ireland and Jersey check-in will continue to close promptly 30 minutes before the scheduled departure time.

The boarding gate closes fifteen minutes before the scheduled departure time. For security reasons, passengers who do not present themselves at the boarding gate before this deadline will have their baggage offloaded, will not be allowed to travel and are not entitled to compensation.