Terms and conditions

Personal belongings

It is the passenger’s responsibility to ensure that they are in possession of their personal belongings and onboard baggage, before disembarking the aircraft. Where items have been found by, or handed into our cabin crew following a service, the item will be forwarded to the lost property department at which the flight has arrived.

bmibaby have no liability to compensate or offer replacements for items in these circumstances.

For details of lost property departments, please contact the relevant airport directly.